Testimonials

Steve [our driver] was fantastic. Pontcysyllte Aqueduct was amazing and Palé Hall was an experience! As soon as we drove up, we were greeted by the staff with champagne. The Welsh Highland Railway took us through beautiful countryside and the food tour in Cardiff was very enjoyable. Thank you for arranging such a great tour!
James Howell, USA

I thought it might be helpful for us to send along some thoughts on the trip. Overall, it was an incredible experience and we really appreciate all of the work you put into making it happen. The vast majority of the experiences and accommodations were fantastic, and we came away feeling like it was a very memorable family trip.
Stephen Byers. USA

Hi Jan, words cannot adequately describe how amazing it has been to work with you and plan this trip of a lifetime. We loved so many things and have made so many great memories! Please know how much we appreciated everything!
Megan and Nels, Globe Your Own Way, USA

Jan and the group took all the stress of planning and executing an international trip completely away. The whole planning process was fun! Everything was perfect! A joy to work with Jan and Neil. Amazing trip!
Barbara Morley, USA

Everything went very smoothly. Janet was very responsive. Transportation was great. Planning process was good. Everything was very organized and easy to follow.Thanks for all your hard work on our behalf.
417 Travel client, USA

Thank you for coordinating a fabulous trip to York and East Anglia. All of the accommodations were just perfect. The tours in both the Dales and the Moors were very engaging and the guides were excellent. My only complaint is I wish it could have been longer. Thanks again for a top notch experience!
Diane Biolsi, USA

Thanks so much for your assistance with our trip to Ireland. It was a perfect mix of culture, history, scenery, and music and that is just what we wanted. Galway was the highlight. We loved it. Not much more to say about Connemara and Cliffs of Moher. Great guides, great scenery, and a lifetime of memories. Those are a must do!
417 Travel client, USA

I wanted to convey our heartfelt thanks for providing a fabulous trip experience. We are so thoroughly impressed with JRT and your keeping up with us and providing such a great experience for us. We will ask your group to help us plan future trips as we plan to return next summer!!
Terra Singletary, USA

Trip of a lifetime. Being at the edge of the water at Loch Ness, hiking in the clouds in Isle of Skye, touching the stone at Tower of London that has been there for THOUSANDS of years. Just overall an incredible bucket list kind of trip. Thank you so much for making this possible for us!
Laura Moore, USA

You were very responsive and helpful on our trip. The drivers were friendly and knowledgeable about local history etc. The hotels felt unique and the Blair Atholl home was really special being on castle grounds. The Belfast tour was really educational.
Small World Big Fun client, USA

Thank you for providing such a wonderful experience once again in England! Our stay at the Haymarket Hotel was exceptional. We enjoyed all of our tours and were expertly taken care of by our driver Simon. The tour of Queen Elizabeth II Her Life in Style was fantastic. Our sincere thanks to everyone for all of your efforts in providing us once again an extraordinary trip!"
Janet & Al Thorp, USA

Your careful planning allowed us to really enjoy our time in Scotland without having to worry about logistics during the trip. It was practically seamless! Having everything prepaid allowed us to focus on our travels.
Trabeona Travels client, USA

The Redler Team are outstanding travel professionals offering insightful suggestions along with timely logistical support, they really care about your experience and needs. We would highly recommend them for travelers looking for the best.
Mark and Bonnie Bollwinkel, California, USA

Earlier this week I came home from a pilgrimage to England. It was an amazing trip on so many levels, and you all did so much to make it very special for all of those who participated. Thank you so much! I would not hesitate to recommend your agency.
Jane Martin, USA

Great planning, great communication, and all the guides, tours and hotels were amazing.
Dan Charna, USA

Thank you so, so much Neil for driving us from Bath to Shropshire to London. What a great chance we had to visit. I'm sure we'll be on more trips with you in the future.
Barbara Morley, USA

Neil, thank you for being such a wonderful guide and driver!
Ginger, USA

Thank you [Neil] for being such a wonderful guide! We had an amazing time in Bath and Shropshire.
Cora and Susie, USA

It was a wonderful trip and I really appreciate how much effort you all put into it.
Jan Bollwinkel, USA

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Destination Management (DMC) Services

Janet Redler Travel provides destination management services and ground handling throughout England, Wales, Scotland, Northern Ireland and the Republic of Ireland to travel agents and other tour operators.

From liaison with local transport providers and hotels to events and hospitality, from airport assistance to hotel transfers, our dedicated team delivers first class destination management for your group – whatever the size – to give you complete peace of mind.

Llangoed Hall Hotel in Mid Wales

We offer a wide range of accommodation in Ireland and the UK to suit all budgets and tastes, not only for our tailor-made tours, but for independent travellers too.

With over 40 years’ experience and a detailed knowledge of the UK travel market, we are passionate about providing our customers with the best service possible. We offer a truly personal touch and will always provide the most appropriate solution tailored to you and your travellers’ individual needs.

Airport transfers

We work with transport providers all over the United Kingdom and Ireland to ensure that your clients' trip goes smoothly, from the minute they step off the plane. With a range of high-end vehicles at our fingertips, we can assist your clients at airports, cruise ports, railway stations and hotels anywhere in Ireland or the UK. Whether you're looking for a fast and efficient transfer to a hotel, restaurant or tourist attraction, or a VIP airport meet and greet service directly from the aircraft, we can help. Our professionally trained chauffeurs are committed to delivering a first class service and to ensuring a stress-free experience for your clients.

In addition, we now have the option of a wheelchair accessible Mercedes V-Class, which has space for a wheelchair or electric scooter, with all relevant security features to safely transport passengers with mobility issues.

We keep an ear close to the ground....all the time!

Reliable ground-handling and destination management services are essential if your tour and travel arrangements are going to meet your customers' expectations. This is illustrated by a couple of examples we have come across. For example, the overseas visitor who turned up at a British café after reading rave reviews online, only to find it was a truck stop and the reviews were all from truckers! Or the couple who refused to stay at a North Wales hotel as they had heard it was no good, only to find that when they did finally visit, it had changed hands and was one of the best hotels in the area! With our help, you can avoid these pitfalls. We keep an ear close to the ground....all the time!

Local experts

Even small things like time difference and the weather at different times of year can have a huge impact on the enjoyment of a vacation or business trip - traipsing around in an overcoat in the heat of summer (yes it does get hot sometimes in the UK!) or shivering in a T shirt in the chill of spring, can really spoil things. As the local experts, we can advise on issues like these.

With the internet these days, it is so easy to search online for information about a destination, but as we all know, you can't beat on the ground knowledge and expertise when visiting somewhere. And after all, for many travellers to the UK, they will have had a long journey to get here, so everything needs to be right when they arrive.

Why leave your DMC services to chance?

Whether you are organising a vacation or a business trip, a cultural tour or a sporting adventure, we can provide you with the full range of destination management support that you need. Contact our friendly team today.