Testimonials

Your beautiful country, the charming folks, the gorgeous and hospitable accommodations - it all stole my heart! I thoroughly enjoyed exploring the many aspects of Wales and sincerely appreciated Jan’s one-on-one attention.
Becca Flanagan, Birmingham, AL

E-mailing you to say what a wonderful job you did for us on our tour of sixty, I heard wonderful things from the folks who went on the extended tour of Scotland, though they had less to say than I might have expected! You had the patience of an angel with our group...
Pamela Myers (Cor Rehoboth) Delta

The trip has been an excellent experience. Big surprise is how friendly the people [of Wales] are. They take joy in their country and love to share their pride of place. Advice on what to see and where to go flows. We had a half hour conversation yesterday on a beach in 20 m.p.h. gale about local history and places.
Mr McGinley, USA

Two weeks ago we returned from a fantastic and hassle-free mother-daughter trip to the UK, topped off with an epic 48 hours in Paris. If you’re dreaming of a once-in-a-lifetime trip, a trip designed just for you, Jan is who you need. Seriously, she’s amazing.
Connie Bergquest, Nashville, TN

You have supplied us with such joy, great experience and visions into your wonderful country and history. Thanks for putting up with us all and for all your special surprises! The river tour was a highlight for me. Something I would probably never do on my own.
Bill Golden, CA

You are amazing! This trip has been an unbelievable journey filled with memories I will treasure forever. Thank you so much for all your hard work, patience and love for all of us. I can’t wait to see what you have in store for us four year from now.
Trevor Caudle, CA

I just wanted to thank you for the fabulous stay you have organised for us in Shropshire. I will be glad to see you all again one day.
Marlène,Tarascon, France

Thank you so much for handling three generations of women with such grace, humor and a most pleasant manner. I wish we hadn’t had such a short time in Wales. I will certainly recommend to anyone else to allow more time to enjoy your beautiful country. We do so appreciate you sharing your knowledge and wit.
Julie Adams, Boston, MA

Everyone loved the preparation and bookings you made for our Sacred Isles Trek. They are all home and back into their routines by now. Needless to say, my wife and I are eager to return after our lovely month in Scotland and Northumbria!
Nile Norton, La Pointe, WI

The trip was next-level! From the jam-packed itinerary to the all-star group, we all left with a better understanding (and new-found love) for the cuisine and sights (and animals, lol) of Wales.
Toren Weiner, Social Media Manager, NY

The thought and careful attention to planning that went into creating our itinerary was obvious throughout. I appreciated the range of activities, from the homey soup-and-scone lunch to experiencing the best in luxury Wales has to offer.
Jessica Colley Clarke, Freelance Writer, NY

The Wales culinary adventure was an eye opening journey into a remarkable cuisine and culture. Thanks again for taking great care of us all during the trip to Wales.
Chuck Berardi, Chef, PA

The group had a wonderful time! Thank you so much for everything you and Nick did to make this program exemplary!
Aleksandra Matic, Art Institute of Chicago

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Destination Management (DMC) Services

Janet Redler Travel & Tourism provides destination management services and ground handling throughout England, Wales, Scotland, Northern Ireland and the Republic of Ireland to travel agents and other tour operators.

From liaison with local transport providers and hotels to events and hospitality, from airport assistance to hotel transfers, our dedicated team delivers first class destination management for your group – whatever the size – to give you complete peace of mind.

Llangoed Hall Hotel in Mid Wales

With over 30 years’ experience and a detailed knowledge of the UK travel market, we are passionate about providing our customers with the best service possible. We offer a truly personal touch and will always provide the most appropriate solution tailored to you and your travellers’ individual needs.

We keep an ear close to the ground....all the time!

Reliable ground-handling and destination management services are essential if your tour and travel arrangements are going to meet your customers' expectations. This is illustrated by a couple of examples we have come across. For example, the overseas visitor who turned up at a British café after reading rave reviews online, only to find it was a truck stop and the reviews were all from truckers! Or the couple who refused to stay at a North Wales hotel as they had heard it was no good, only to find that when they did finally visit, it had changed hands and was one of the best hotels in the area! With our help, you can avoid these pitfalls. We keep an ear close to the ground....all the time!

Local experts

Even small things like time difference and the weather at different times of year can have a huge impact on the enjoyment of a vacation or business trip - traipsing around in an overcoat in the heat of summer (yes it does get hot sometimes in the UK!) or shivering in a T shirt in the chill of spring, can really spoil things. As the local experts, we can advise on issues like these.

With the internet these days, it is so easy to search online for information about a destination, but as we all know, you can't beat on the ground knowledge and expertise when visiting somewhere. And after all, for many travellers to the UK, they will have had a long journey to get here, so everything needs to be right when they arrive.

Why leave your DMC services to chance?

Whether you are organising a vacation or a business trip, a cultural tour or a sporting adventure, we can provide you with the full range of destination management support that you need. Contact our friendly team today.