Testimonials

I am happy to recommend you all, as you have been a perfect fit for my UK travelers, and I love your attention to detail and the way that each trip is fully customized to exactly what my clients want. I look forward to working with you again soon!
Liz Hanus, Turtle Moon Travel, USA

Good morning (my time). Janet and Kevin said Neil was fabulous! They had a wonderful time! Thank you for everything.
Robin Isquith, Stones Throw Travel, USA

My most recent trip with a group from California was wonderful in every way. If you’re hoping to have someone design a personalized trip for you and your travelers, I can recommend Janet Redler Travel to come through 100%!
Cathy Thoma, California, USA

Once again the Janet Redler Team exceeded all expectations during our recent trip to Scotland and Wales. They are so attuned to our needs we shouldn't be surprised yet they continue to anticipate the touches that make memories. We will definitely reach out to the Redler Team for future travel and can highly recommend them to anyone.
Rev. Dr. Mark S. Bollwinkel, California, USA

Janet, many thanks to you and your team! We will leave Wales with incredible memories. We have had a taste of old and new, rural and city, sea and mountains. This was a lovely tour and we will all look forward to our next visit. Thank you for taking such good care of us!
Madog Center for Welsh Studies tour group, Ohio, USA

Neil, you are the best! Best guide, best planner, best friend! Thank you for making this trip so special, the most memorable and most loved experience.
Laurie Young, San Jose, California

Jan, thank you so much! What a joy you are! Mary and I enjoyed being with you and your crew greatly.
Tom amd Mary Rees, California, USA

Good morning Jan and Jan! Having a bit of time to sit, and scroll e-mails and reflect... and wanted to say a huge thank you for everything so far! Everyone is loving their time here and is having a fantastic time.
Dan Rowbotham, Director, Madog Center for Welsh Studies, Ohio, USA

This whole tour, your guides, and the coach drivers too, have all been fantastic!
Annette Ward, Madog Center for Welsh Studies, Ohio, USA

Just wanted to tell you how pleased and happy Sheryl and I were with the job you did on planning our dream vacation to England to celebrate our 40th wedding anniversary. I know it took a lot of hard work, but the final product was fantastic.
Mr & Mrs Pugh, USA

My most sincere thanks for such a special trip. Neil and Jan, you both bent over backwards to give us the best of experiences, so from the bottom of my heart, thank you.
Judith Pruess-Mellow, California, USA

My thoughts keep going back to my amazing trip to London. I thank you so very, very much for a most wonderful experience.
Sandra Hamby, Wisconsin, USA

I wanted to take a moment to personally thank you for the incredible support you provided during our recent clients' trip. It was a huge undertaking and your dedication and attention to detail were remarkable and truly made a difference in ensuring everything ran smoothly and our clients were very impressed!
Elizabeth Hills, Fora Travel, USA

What can I say but wow! We are back and all had a wonderful time. I feel so lucky to have found you! Thanks for all the work your team did to make this an amazing 'tour de force' trip for the four of us.
Wendy Richards, USA

A mutual friend of mine and Susan's sent me a text today to say that Susan had been in touch with her and that "Katherine knocked it out of the park with our hotel! So far, having a lovely trip!" Just wanted to pass that along and say thank you - for all you do and for making me look good!
Katherine Lu, 417 Travel, USA

I am looking forward to working with you all. I hear nothing but RAVE reviews from my team!
Cindy Fox Minor, Owner, Small World Big Fun Travel, USA

It's been an absolute pleasure working with you and your team, once again. The client raved about all services you provided! Thank you for once again making me look like a rockstar.
Denise Marinucci-Nicholson, AntiliaTravel, USA

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Destination Management (DMC) Services

Janet Redler Travel provides destination management services and ground handling throughout England, Wales, Scotland, Northern Ireland and the Republic of Ireland to travel agents and other tour operators.

From liaison with local transport providers and hotels to events and hospitality, from airport assistance to hotel transfers, our dedicated team delivers first class destination management for your group – whatever the size – to give you complete peace of mind.

Llangoed Hall Hotel in Mid Wales

We offer a wide range of accommodation in Ireland and the UK to suit all budgets and tastes, not only for our tailor-made tours, but for independent travellers too.

With over 40 years’ experience and a detailed knowledge of the UK travel market, we are passionate about providing our customers with the best service possible. We offer a truly personal touch and will always provide the most appropriate solution tailored to you and your travellers’ individual needs.

Airport transfers

We work with transport providers all over the United Kingdom and Ireland to ensure that your clients' trip goes smoothly, from the minute they step off the plane. With a range of high-end vehicles at our fingertips, we can assist your clients at airports, cruise ports, railway stations and hotels anywhere in Ireland or the UK. Whether you're looking for a fast and efficient transfer to a hotel, restaurant or tourist attraction, or a VIP airport meet and greet service directly from the aircraft, we can help. Our professionally trained chauffeurs are committed to delivering a first class service and to ensuring a stress-free experience for your clients.

In addition, we now have the option of a wheelchair accessible Mercedes V-Class, which has space for a wheelchair or electric scooter, with all relevant security features to safely transport passengers with mobility issues.

We keep an ear close to the ground....all the time!

Reliable ground-handling and destination management services are essential if your tour and travel arrangements are going to meet your customers' expectations. This is illustrated by a couple of examples we have come across. For example, the overseas visitor who turned up at a British café after reading rave reviews online, only to find it was a truck stop and the reviews were all from truckers! Or the couple who refused to stay at a North Wales hotel as they had heard it was no good, only to find that when they did finally visit, it had changed hands and was one of the best hotels in the area! With our help, you can avoid these pitfalls. We keep an ear close to the ground....all the time!

Local experts

Even small things like time difference and the weather at different times of year can have a huge impact on the enjoyment of a vacation or business trip - traipsing around in an overcoat in the heat of summer (yes it does get hot sometimes in the UK!) or shivering in a T shirt in the chill of spring, can really spoil things. As the local experts, we can advise on issues like these.

With the internet these days, it is so easy to search online for information about a destination, but as we all know, you can't beat on the ground knowledge and expertise when visiting somewhere. And after all, for many travellers to the UK, they will have had a long journey to get here, so everything needs to be right when they arrive.

Why leave your DMC services to chance?

Whether you are organising a vacation or a business trip, a cultural tour or a sporting adventure, we can provide you with the full range of destination management support that you need. Contact our friendly team today.