Testimonials

Thank you, Janet, for helping us enjoy our wonderful Wales trip. I will never forget Wales!
Cynthia Ann McDonald, Broken Arrow, OK

Dear Robin, we greatly appreciate all of the time and resources you provided in order to arrange our travels in Croatia in July. We are sending along some local produce found in the Northern Sacramento Valley where we reside. Thank you again.
Barbara and Tom Burkett, Chico, CA

Hi, Jan. Your taxi to the airport was the best suggestion. Driver was a retired policeman... We chatted the whole way and it saved me the stress of trying taxi plus train or trains to get to Manchester. Never thought any tour would exceed WHW 2009, but the last two weeks have been the best experience ever! Cymru am Byth! Dymuniadau Gorau to you Jan.
Karen Conley, Quarryville, PA

You are amazing! This trip has been an unbelievable journey filled with memories I will treasure forever. Thank you so much for all your hard work, patience and love for all of us. I can’t wait to see what you have in store for us four years from now.
Trevor Caudle, CA

We are very much enjoying Wales… We love the room. And the wine. Thank you! Also, given the temp of high 80s, it was perfect timing to get a room with air conditioning. Oh almost forgot. Our tour guide/driver for Snowdonia and more was Carl. He is terrific!
Mr & Mrs Weaver, USA

Every trip exceeds the one before with special moments, surprises and individualized care all within our budget!! Thanks Jan and staff for making each trip “the trip of a lifetime”!
Bonnie Bollwinkel, Monterey, CA

Thank you for all you did to ensure this was a pilgrimage, not just a trip. We love you!
Carol, Dirk and the mighty band of pilgrims, Los Altos, CA

The group had a wonderful time! Thank you so much for everything you and Nick did to make this program exemplary!
Aleksandra Matic, Art Institute of Chicago

Thank you so very much for arranging such a wonderful and special trip for us to Paris! Though it was a short visit, we kept very busy - had a truly lovely time. The hotel was spectacular, the dinner delicious and the Eiffel Tower breathtaking.
Amy & John Beyer, Long Island, NY

Your enthusiasm for experiencing the beauty, culture and history of Wales is contagious. We really enjoyed our trip and appreciate the role that you and your company played in making it great!
Mr & Mrs Kennedy, OH

Your beautiful country, the charming folks, the gorgeous and hospitable accommodations - it all stole my heart! I thoroughly enjoyed exploring the many aspects of Wales and sincerely appreciated Jan’s one-on-one attention.
Becca Flanagan, Birmingham, AL

E-mailing you to say what a wonderful job you did for us on our tour of sixty, I heard wonderful things from the folks who went on the extended tour of Scotland, though they had less to say than I might have expected! You had the patience of an angel with our group...
Pamela Myers (Cor Rehoboth) Delta

The trip has been an excellent experience. Big surprise is how friendly the people [of Wales] are. They take joy in their country and love to share their pride of place. Advice on what to see and where to go flows. We had a half hour conversation yesterday on a beach in 20 m.p.h. gale about local history and places.
Mr McGinley, USA

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Destination Management (DMC) Services

Janet Redler Travel & Tourism provides destination management services and ground handling throughout England, Wales, Scotland, Northern Ireland and the Republic of Ireland to travel agents and other tour operators.

From liaison with local transport providers and hotels to events and hospitality, from airport assistance to hotel transfers, our dedicated team delivers first class destination management for your group – whatever the size – to give you complete peace of mind.

Llangoed Hall Hotel in Mid Wales

With over 30 years’ experience and a detailed knowledge of the UK travel market, we are passionate about providing our customers with the best service possible. We offer a truly personal touch and will always provide the most appropriate solution tailored to you and your travellers’ individual needs.

We keep an ear close to the ground....all the time!

Reliable ground-handling and destination management services are essential if your tour and travel arrangements are going to meet your customers' expectations. This is illustrated by a couple of examples we have come across. For example, the overseas visitor who turned up at a British café after reading rave reviews online, only to find it was a truck stop and the reviews were all from truckers! Or the couple who refused to stay at a North Wales hotel as they had heard it was no good, only to find that when they did finally visit, it had changed hands and was one of the best hotels in the area! With our help, you can avoid these pitfalls. We keep an ear close to the ground....all the time!

Local experts

Even small things like time difference and the weather at different times of year can have a huge impact on the enjoyment of a vacation or business trip - traipsing around in an overcoat in the heat of summer (yes it does get hot sometimes in the UK!) or shivering in a T shirt in the chill of spring, can really spoil things. As the local experts, we can advise on issues like these.

With the internet these days, it is so easy to search online for information about a destination, but as we all know, you can't beat on the ground knowledge and expertise when visiting somewhere. And after all, for many travellers to the UK, they will have had a long journey to get here, so everything needs to be right when they arrive.

Why leave your DMC services to chance?

Whether you are organising a vacation or a business trip, a cultural tour or a sporting adventure, we can provide you with the full range of destination management support that you need. Contact our friendly team today.