Testimonials

I had a wonderful time in the UK, thank you. I'm so glad I went!
Jane Johnson, NY

Dai was AMAZING, today was definitely our favorite day so far. Dai was very easy going, funny and friendly - he introduced us to laver bread and shared so much information about the area.
Mr & Mrs Collins, USA

Dear Jan and Robin, we had a truly memorable tour of South Wales! Fiona took great care of us and showed us many hidden gems. She added much to our expected itinerary and was so accommodating in tailoring our trip to our interests. We want to thank you both so much for arranging everything so capably.
Mary Lane, OH

Dear Neil! Thank you for making our trip the best!
Mia and other members of the Green Guide tour group from Sweden

Thank you Neil Redler for some wonderful days and co-operation.
Christina Högardh-Ihr, The Green Guide, Sweden

Dear Robin, we greatly appreciate all of the time and resources you provided in order to arrange our travels in Croatia in July. We are sending along some local produce found in the Northern Sacramento Valley where we reside. Thank you again.
Barbara and Tom Burkett, Chico, CA

Hi, Jan. Your taxi to the airport was the best suggestion. Driver was a retired policeman... We chatted the whole way and it saved me the stress of trying taxi plus train or trains to get to Manchester. Never thought any tour would exceed WHW 2009, but the last two weeks have been the best experience ever! Cymru am Byth! Dymuniadau Gorau to you Jan.
Karen Conley, Quarryville, PA

We are very much enjoying Wales… We love the room. And the wine. Thank you! Also, given the temp of high 80s, it was perfect timing to get a room with air conditioning. Oh almost forgot. Our tour guide/driver for Snowdonia and more was Carl. He is terrific!
Mr & Mrs Weaver, USA

Every trip exceeds the one before with special moments, surprises and individualized care all within our budget!! Thanks Jan and staff for making each trip “the trip of a lifetime”!
Bonnie Bollwinkel, Monterey, CA

Thank you for all you did to ensure this was a pilgrimage, not just a trip. We love you!
Carol, Dirk and the mighty band of pilgrims, Los Altos, CA

Thank you so very much for arranging such a wonderful and special trip for us to Paris! Though it was a short visit, we kept very busy - had a truly lovely time. The hotel was spectacular, the dinner delicious and the Eiffel Tower breathtaking.
Amy & John Beyer, Long Island, NY

Your enthusiasm for experiencing the beauty, culture and history of Wales is contagious. We really enjoyed our trip and appreciate the role that you and your company played in making it great!
Mr & Mrs Kennedy, OH

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Destination Management (DMC) Services

Janet Redler Travel & Tourism provides destination management services and ground handling throughout England, Wales, Scotland, Northern Ireland and the Republic of Ireland to travel agents and other tour operators.

From liaison with local transport providers and hotels to events and hospitality, from airport assistance to hotel transfers, our dedicated team delivers first class destination management for your group – whatever the size – to give you complete peace of mind.

Llangoed Hall Hotel in Mid Wales

With over 30 years’ experience and a detailed knowledge of the UK travel market, we are passionate about providing our customers with the best service possible. We offer a truly personal touch and will always provide the most appropriate solution tailored to you and your travellers’ individual needs.

We keep an ear close to the ground....all the time!

Reliable ground-handling and destination management services are essential if your tour and travel arrangements are going to meet your customers' expectations. This is illustrated by a couple of examples we have come across. For example, the overseas visitor who turned up at a British café after reading rave reviews online, only to find it was a truck stop and the reviews were all from truckers! Or the couple who refused to stay at a North Wales hotel as they had heard it was no good, only to find that when they did finally visit, it had changed hands and was one of the best hotels in the area! With our help, you can avoid these pitfalls. We keep an ear close to the ground....all the time!

Local experts

Even small things like time difference and the weather at different times of year can have a huge impact on the enjoyment of a vacation or business trip - traipsing around in an overcoat in the heat of summer (yes it does get hot sometimes in the UK!) or shivering in a T shirt in the chill of spring, can really spoil things. As the local experts, we can advise on issues like these.

With the internet these days, it is so easy to search online for information about a destination, but as we all know, you can't beat on the ground knowledge and expertise when visiting somewhere. And after all, for many travellers to the UK, they will have had a long journey to get here, so everything needs to be right when they arrive.

Why leave your DMC services to chance?

Whether you are organising a vacation or a business trip, a cultural tour or a sporting adventure, we can provide you with the full range of destination management support that you need. Contact our friendly team today.